Google Pixel users are in for a new problem. The users of the Pixel and Pixel XL are now facing a defective mic issue. People are now planning to sue the search engine giant for the same. According to reports, the users have filed a complaint against the company since they believe that Google knew about it.
Even after that, the company sold the Pixel and Pixel XL units. The warranty replacement also couldn’t fix this issue but none of the users who have filed a complaint, had their units replaced. Last year, the company also acknowledged the microphone glitches on the Pixel phones.
A Google employee on support forums said, “the problem is a hairline crack in the solder connection on the audio codec.” He also mentioned about the problem being a fluctuating one which depended on the way a user held the phone and the temperature. “This is especially frustrating as a user because, just when you think you’ve got it fixed, the problem randomly comes back,” he added.
This might be the reason why the ones who have filed the complaint didn’t replace their device under warranty. Girard Gibbs LLP is the firm which has sued the company and they are also planning a class action suit over the Pixel 2 and Pixel 2 XL. However, we saw how Google retaliated after the newer Pixel phones faced issues. The warranty period was increased but in this case, no such action has been taken by the company.
Are you a Pixel user too? Have you faced this issue with your Pixel or PIxel XL device? Let us know in the comments section below.